We’re here to support YOU. Discover product-use articles, parent resources, updates on new releases and more! Can’t find what you’re looking for? Give us a call, chat, or email and we’d be happy to answer all your Renaissance questions.
As the 2021–2022 school year comes to a close, we’ve curated a few end-of-the-year action items and resources to help make the transition as smooth as possible.
In order to chat with a member of our Support team, please log in to your Renaissance site and click on the chat icon in the upper right hand corner.
Live chats are typically answered live, within about 5 seconds, with longer response times during peak periods.
For product specific support, please listen to the prompts in our Interactive Voice Response system to select the product or service for which you need assistance.
Call support at
We have support email addresses for each of our products and services. Please select the product or service for which you need help.
Email support at
Email responses are typically 24–48 hours, with longer response times during peak periods.
Each Renaissance website address is unique to each school and/or district. Click here for tips on how to access all of you Renaissance products safely and securely.
Use this service to request help, browse Knowledge Base articles, and create case reports of issues you’re experiencing in your Renaissance solutions.
A web-based search tool created for students, teachers, parents, and librarians to search for books with a corresponding Renaissance Accelerated Reader quiz.
We’re always looking for great new books for quizzes! Fill out our recommendation form so your suggestion can be considered for Accelerated Reader Quizzes.
Motivate, monitor, and manage students’ independent reading practice.
Reach every student at their own level with skills-based practice in math and ELA.
Phonics screener and diagnostic assessment.
Build early literacy skills targeted to the specific needs of each learner.
Research-based indicators for early literacy, early numeracy, and social-emotional development.
High-quality reading practice with unlimited, access to thousands of enhanced digital books and age-appropriate news articles.
Real-time insights into student understanding through interactive lessons, interactive videos, gamification, and activities.
K–12 analytics solution that supports in-person, remote, or hybrid learning environments.
Curriculum-based measures for reading and mathematics.
Measure instruction with skill-based pre-made or custom-built assessments.
Measure K–3 students’ early literacy and early numeracy skills with a computer-adaptive assessment designed just for young learners.
Lead students in grades 1–12 to amazing math achievement.
Guide literacy growth for K–12 students.
The page will help you diagnose connection problems to the servers associated with your Renaissance site
Get the details on supported devices, operating systems, web browsers, and more for your Renaissance products.
Get details on new features and enhancements that support continuous student learning. Check back often for the most up-to-date product news and insights.
Learn more about our recent product features and updates. Check back often for the most up-to-date product release information.
We’re working together to support families, educators, and students in the classroom and at home. Renaissance provides digital solutions to support students and their families everywhere they learn.
We’re committed to supporting educators by providing helpful guidance, communication tips, and teaching strategies for using Renaissance products to support in-person, remote, or hybrid instruction.
We’re committed to working together with schools and districts to support you and your children through digital programs and resources.
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